IBM xSeries & System x Maintenance Services

SMS has all of the knowledge and capabilities in place to support your IBM® xSeries(System x) equipment along with the complete family of IBM products. If you are exploring your options regarding IBM equipment maintenance and support, SMS is the partner that will meet and exceed your goals.

SMS leads the independent hardware maintenance market by consistently offering new maintenance engineering services well ahead of our competition at price points that cannot be beaten. We support a wide variety of IBM xSeries systems to help businesses have a viable alternative to OEM maintenance expenses. We support:

  • IBM xSeries 205
  • IBM xSeries 225
  • IBM xSeries 235
  • IBM xSeries 100
  • IBM xSeries 3500
  • IBM xSeries 3800
  • and much more

We specialize in IBM xSeries & System x maintenance & support.

IBM xSeries maintenance from SMS is: 

Responsive
  • Flexibility with customizable SLAs, invoicing and payment terms
  • Aggressive escalation that involves senior engineers in all incidents
  • 24/7/365 service with 15-minute response to page-outs and 4 hours on-site
  • Skilled and cross-trained engineers backed by supervisory-level engineers.
Comprehensive

We maintain a xSeries inventory of whole systems and all critical back-up parts.

  • Regular preventative and remedial maintenance
  • Proactive and regular reviews with the client to improve support
Cost-effective
  • There's no need to sacrifice service or support levels in order to meet budget constraints.
Consultative

You have access to SMS experts who understand xSeries hardware, capacity planning and environment planning.

Contact SMS to discuss your specific IBM xSeries maintenance and support needs and to discover our competitive pricing for all of your IT assets. SMS is ready to provide the expertise that you need at a cost-effective price.